Who is a client?

I lead my company in a clear direction. As owner of an IT start-up everyone is a client. But, not everyone is a paying client.

I am often asked to fix someone’s computer. Maybe it is my brother, or the person sitting beside me on the plane, or at dinner.

My focus for our company is to help others. So, I show our people how to share knowledge.

Yes, after about thirty minutes I will say “If we keep going with this discussion, it will eventually become ‘consulting.'”

But, I want all of my people to be professional and focus upon what other people need. I do not want the focus upon ‘profitability.’

If we are not a good fit for a client, we will help a client find a better fit.

I hope this is simple and clear.

What do you need fixed in your company?

Wayne

Is IT your greatest fear?

I just read an article about IT disasters being a businessman’s greatest fear.

I can understand that. IT is like a big black box, and you really have no idea how to make it work. But, you need it (IT) to work, so you can do what you do best – your business.

CNBC article.

If you are like the 75% of business leaders worried about outages, cyber attacks, or natural disasters wiping out your business, talk to us.

If we do not do what you need done, we will find a company that excels in the area you need. Let us talk to the experts and figure out who you need to get your mission done.

Wayne

Technology

When scientists placed men on the moon, they used less computing power than your smart phone has.

Let our team show you can do with today’s technology.  Our technology review is free to you.

Why do we do this?

Honestly? We give back to people. Because over time, more than enough companies choose us.  And we love what we do.

And we take our profit and make the world a better place to live in.

Wayne

Leadership is key to business.

No matter your position in your organization, your leadership and your team’s leadership, are key to your success.

Here is a good blog on business leadership.

But, I would like to point out three military actions which changed history.

The Alamo, at San Antonio, Texas in 1836.  With the choice to retreat, or stay, fight, and die, the under 200 hundred men chose to stay, fight, and die.  This fight showed the world Texans would fight to the last man for what they believed in.

“Nuts.” was the answer Brig. Gen. McAuliffe gave the Germans at Bastogne.  That answer also came to symbolize American determination against all odds.

When General Eisenhower asked about how to support Bastonge during the Battle of the Bulge, General Patton answered, send my troops.

When Eisenhower asked how long would it take for his troops to get ready to leave, he answered something like, “Just give the order.”  Patton left the meeting and told his staff to “Play ball.”  They moved 3 divisions at the tip of the spear, and 3 follow on divisions to relieve the 101st Airborne at Bastogne.

What decisive leadership does your team need?

What are you building?  Is it the craziest thing “since sliced bread?”  Is it better than the Internet?  Will it transform the world more than the industrial age?  Or, is it simpler than all that?

Are you trying to grow a small hamburger stand in South Philly?

Whatever it is you are doing, your people need leadership.  Great leadership does not win a war every day.  But, they are always ‘ready.’  Teach your people you are ready to make critical decisions for them at a moments notice.

Do not go crazy and blame everyone else.  In my three examples, none of the leaders presented with overwhelming odds hesitated long enough to blame anyone.  And just so you do know, it seems they all consulted God.  Just an aside, so you know it is ok for you to do the same thing.

Do not hide from your people.  Show them you have the courage.  Will you lose sleep?  Yes.  But, you have time for sleep.  In the examples above, they did not have time to get the sleep you will lose.

So, you are about even on the stress level.

Then get up in the morning and charge that days problems. With integrity, solve what you can.  And what you cannot solve, leave to God and tomorrow’s list of problems.

Leadership is the key to your business.

Wayne

Elon Musk plans super fast train.

This article got my attention, and it should get your attention.

Elon Musk plans super fast train from Los Angeles to San Francisco.  He is the man behind the successful PayPal and Tesla Motors.  What would a super fast train from LA to San Fran mean for business?  Your business?

Personally, I think the train should be from Seattle, through Portland, to San Francisco, and maybe on down to San Diego.  A lot of people already commute from Portland, commuting lowers their cost of living.

But, onto technology and what this would mean for you.

Companies in the San Francisco area would suddenly have a much larger pool of available personnel.  The single biggest problem in San Francisco is cost.  Cost of ownership, from housing to parking.

And that greatly inflates what an employee needs to live on.

But, a 30 minute commute from LA?  One hour from San Diego?

And you would open up your talent pool at a much lower TCO, total cost of ownership.

Everything is about outsourcing costs.  Well, almost everything.

Wayne

The rain came today.

Wow!

And I thought Texas weather went from dry to wet fast.

Last night, I was drenched, because I didn’t want to carry my umbrella.

Vanity.

So, today, I went in to the neighboring town, that little “Pearl on the Black Sea, Odessa.”  This time, I took an umbrella, and a Gore-Tex rain jacket.  Both were worth the money I paid for them.

Well, I ended up at a ‘Church Picnic.’  Great grilled hot dogs, and other various foods.

But, few brought an umbrella.  The gentleman that I am, I loaned out both my rain jacket, and my umbrella.

The rain came.  I got wet.

Can we ever be ‘over prepared?’

Yes.  We can.  But, we cannot be over prepared for the ‘expected.’  We can expect, rain, snow, sun, and accidents.  So, when we say we were not ready, we are really saying that we did not prepare.

Are you prepared for an earthquake?  A hurricane?  A tornado?  Are you ready for the most preventable disaster that usually wipes out technology – a fire?

A fire is the most common disaster, and it is preventable.  At least the disaster a fire causes can be prevented.  We may not prevent the fire, but we can prevent the after-effects.

The easily prepared for after-effects?

Flooding – from sprinklers and firemen.

Power surges – from shorts caused by water and failing power lines.  Ironically, shutting down power in an emergency, to prevent shorts from the water, is often done with ‘un-conditioned’ power.  That melts down servers and workstations.

Loss from inadequate fail over.  This still happens today, every day.

Operational outage while waiting for replacement of damaged equipment and facilities.

Down time, because personnel are away from primary phone lines and computers.

We can conduct a disaster preparedness review for you.

Why?  Two simple reasons.  Companies which lose a major database almost always go bankrupt.  We can discuss the why later.

And two, it is really easy.

Did you like the simple way I looked at Backup and Recovery?  I hope so, and if I can help you, just call me.

Wayne

Hello world!

World, welcome to our latest internet site. We have been around since 1998. In dog years that is old.

But, in IT years?

We don’t even want to think about how long we have been around.

But, Windows for WorkStations was still around. And Windows ’98 was still in the future, Windows ’95 was barely working.

Let us know how we can help you.

Wayne
Owner

Great Inventions of the last century.

Greatest inventions of the last century?

First, I must confess. I thought of this blog while looking at a box of Ziploc bags.

Here in the Former Soviet Union, there are some comodoties which are difficult to find. In fact, some cannot be found.

Peanut Butter, real peanut butter cannot be found.

Ziploc bags are mostly non-existent. And if you find them, you find low quality knock off bags.

Looking at that Ziploc box, I thought, “What great inventions have been made over the last century.”

But, what are the greatest inventions of our century?

Was it, as Patton declared, the M1 Garand Rifle from World War 2?

I do not think so. And I honestly do not think Computers, or the Internet make the top three. While they generate a lot of money, IBM did big business a century ago without computers.

So, here are my top three in no order.

1. Refrigeration. Yes, there were ice houses before. And yes, ice made Green Bay, Wisconsin wealthy. But, refrigeration has made modern living more convenient and our foods much safer.

Aren’t you glad you have AC when you have to drive across Texas in August?

2. The production line. I place this on my list for a not so obvious reason.

Usually, we are taught standardization in manufacturing was the great break through. I think Ford made an even greater break through.

His production line brought our modern management techniques to almost everyone. Yes, those techniques are to be found in US Army manuals. And yes, most, if not all, were discussed in the New Testament of the Bible.

But, before the ‘invention’ of the production line a worker interned for decades to learn a trade. They did NOT go to a six month class and learn how to fix computers and then go to work for a living wage.

The lucky interns worked for the brightest men, the unlucky ones did not do well.

Ford brought intelligent work environments to the masses. His leadership allowed most workers to work in intelligent systems.

Now, a great leader can lead a work force of one hundred thousand to greatness. Which is what Steve Jobs did at Apple. In the past, the only place for leaders to make great changes was on the field of combat.

That was usually not good for most people. Now greatness can be achieved by most business leaders without the loss of life.

Even if the production line and the changes it made to leadership does not make your top three or ten, wouldn’t you agree work life is better than a century ago?

3. Internal combustion. I wanted to say the airplane. Or maybe Corvette, or Ferrari ….

Honestly? The internal combustion engine (IC) has cheapened the cost of labor and made our ‘off time’ much more enjoyable.

One percent of our population now provides the rest of us with food. Throughout the rest of history, about 96% of our people worked on farms and ranches. Think how liberating the IC engine was for the rest of us?

Instead of drawing our inventors from a couple percent of the population, now we draw from the entire population.

Those are my top three.

What are your top three?

Wayne

Oct 11, 2012 4:45 AM